HRD Integrated Services

Thursday, May 23, 2013

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Testimonies

2013 GROUP Timetable

Testimonies from our customers

ARES 4.5 Installation & ARES 5 Bridging Training -

'Phil, thanks very much for the [ARES] training. The guys [Techs] were more than impressed.'

Client: name withheld
Course: HRD-SI-ARES4.5 ARES 4.5 Installation, Melbourne
Date: May 2007
Trainer: Phil Nankervis

HRD-SI-TCP Integrating Security Systems withTCPIP Networks -

'… Danny Lau from [HRD] has improved my work skills in ways that is unsurpassed by others.'

'The ability of being able to provide installation, commissioning and now advanced networking has allowed our company to provide total customer satisfaction without having to rely on outsourcing our networking. Danny Lau [from HRD] for our company “Makes It Happen”, his level of [IT and training] expertise keeps us booking more networking courses so that we have our employees at a level which is noticed within the industry. Danny has taken our company to the next step and beyond. With the ever changing advancements in the security industry we are now relying more and more on the ability the integrate our systems to building management, IT backbones and remote monitoring just to name a few. '

Client: name withheld
Course: HRD-SI-TCP, Adelaide
Date: Nov 2006
Trainer: Danny Lau

What's your feedback after training?

I often receive highly rated comments from clients. It is not often these comments are received in writing and when they do I want to share these rewarding comments with you.

HRD strives to improve its commitment to customer focus and highlight its work ethic, and appreciates both positive and negative feedback. The selected testimonies above are a sample of our rewards. If your reward has been an improved skill base and increased productivity because you attended our training or received a high level of service we'd like to hear from you.

If you have a testimonial you'd like to share, please send it in. Either email or fax us a feedback form. Names will only be published with your permission.

Regards

Phil Nankervis

E-Mail: phil@hrdi.com.au

Client satisfaction information

View client satisfaction data for training delivered in 2011.

Data for learner engagement and employer satisfaction is gathered by surveys offered to HRD's learner and employer clients.

Some 109 learners belong in the 2011 cohort and there are 6 main employers. Surveys were offered to around 50 learners and 4 employers. The indicators are based on responses received from 37 learners and 2 employers. This response sample represents approximately 40% of learners involved in HRD's training delivery in 2011.

The learners and employers were selected at random by HRD in accordance with national guidelines.

You can also review HRD's performance against AQTF standards at it's most recent RTO audit.

The auditor also requested that a Class 9B certificate be obtained for the VicTrack Rail Skills Centre Victoria (RSCV) premises. Information on progress towards meeting this requirement is soon to be posted on the RSCV website.